Mountainview ITSM


ITIL  20000  27000  more


eLearning  Virtual  Classroom  Exams


License  Corporate


Contacts  Downloads  Reviews  Search

ITIL 4 Foundation Sale

ITIL V3 Foundation Sale

ITIL V3 Intermediate Sale

ITIL V3 Expert Sale

Select Primer: Navigator  ITSM  ITIL  20000  27000  38500  COBIT  TOGAF  PMBoK  PRINCE2  Six Sigma

ISO/IEC 38500 Primer


International Standard Organization (ISO) and International Electrotechnical Commission (IEC) - ISO/IEC 38500 IT Governance Standard. 

ISO/IEC 29382, Corporate Governance of Information and Communication Technology, was first published early in 2007 as a fast track candidate from the existing Australian standard AS8015. It was officially named ISO 38500 in April 2008. It is intended to provide guiding principles to any organization, regardless of size or sector.

The standard also has relationships with other major ISO standards, and embraces the same methods and approaches. It is certain to have a major impact upon the IT governance landscape.

The ISO 38500 standard comprises three main sections

  • Scope, Application and Objectives
  • Framework for Good Corporate Governance of IT
  • Guidance for Corporate Governance of IT

The framework comprises definitions, principles and a model. It sets out six principles for good corporate governance of IT

  • Responsibility
    • Establish responsibilities
  • Strategy
    • Plan to best support the organization
  • Acquisition
    • Acquire validly
  • Performance
    • Ensure performance when required
  • Conformance
    • Ensure conformance with rules
  • Human behaviour
    • Ensure respect for human factors


The objectives of the ISO 38500 standard are described by the standard itself as:

  • Assuring stakeholders that they can have confidence in the organization's corporate governance of IT
  • Informing/guiding Directors in governing the use of IT in their organization
  • Providing a basis for objective evaluation of the corporate governance of IT

ISO 38500 is also intended to guide those involved in designing and implementing the management system of those policies and processes that support governance.


World-wide Accedited ITIL Training and Courseware


Contact us  Primers   Accreditation  About us   Consult & Audit  Partners   Alumni   Trainers  Careers

AXELOS Partner

TwitterGoogle +1StumbleuponFacebook LikeLinkedinPinterest

   Mountainview ITSM 1992-2018

Trademarks and Terms & Conditions of Use

No part of this website may be reproduced in any form without the written permission of both Mountainview and AXELOS Limited. Permission can be requested at and