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COBIT Primer 


The Control Objectives for Information and related Technology (COBIT) is a set of best practices (framework) for information technology (IT) management created by the Information Systems Audit and Control Association (ISACA), and the IT Governance Institute (ITGI) in 1996.

COBIT provides managers, auditors, and IT users with a set of generally accepted measures, indicators, processes and best practices to assist them in maximizing the benefits derived through the use of information technology and developing appropriate IT governance and control in a company.

COBIT has 34 high level processes (listed below) that cover 210 control objectives categorized in four domains: Planning and Organization, Acquisition and Implementation, Delivery and Support, and Monitoring and Evaluation.

Plan and Organize

This domain covers strategy and tactics, and concerns the identification of the way IT can best contribute to the achievement of the business objectives. The realisation of the strategic vision needs to be planned, communicated and managed for different perspectives. A proper organisation as well as technological infrastructure should be put in place.

  • ME1 Monitor and evaluate IT performance

  • ME2 Monitor and evaluate internal control

  • ME3 Ensure compliance with external requirements

  • ME4 Provide IT governance

Acquire and Implement

To realise the IT strategy, IT solutions need to be identified, developed or acquired, as well as implemented and integrated into the business process. In addition, changes in and maintenance of existing systems are covered by this domain to make sure the solutions continue to meet business objectives

  • AI1 Identify automated solutions

  • AI2 Acquire and maintain application software

  • AI3 Acquire and maintain technology infrastructure

  • AI4 Enable operation and use

  • AI5 Procure IT resources

  • AI6 Manage changes

  • AI7 Install and accredit solutions and changes

Deliver and Support

This domain is concerned with the actual delivery of required services, which includes service delivery, management of security and continuity, service support for users, and management of data and operational facilities.

  • DS1 Define and manage service levels

  • DS2 Manage third-party services

  • DS3 Manage performance and capacity

  • DS4 Ensure continuous service

  • DS5 Ensure systems security

  • DS6 Identify and allocate costs

  • DS7 Educate and train users

  • DS8 Manage service desk and incidents

  • DS9 Manage the configuration

  • DS10 Manage problems

  • DS11 Manage data

  • DS12 Manage the physical environment

  • DS13 Manage operations

Monitor and Evaluate

All IT processes need to be regularly assessed over time for their quality and compliance with control requirements. This domain addresses performance management, monitoring of internal control, regulatory compliance and governance.

  • ME1 Monitor and evaluate IT performance

  • ME2 Monitor and evaluate internal control

  • ME3 Ensure compliance with external requirements

  • ME4 Provide IT governance

Registration Procedure for the on-line ISACA COBIT 4.1 Foundation exam (no mandatory prerequisite)

  1. Go to

  2. Click "Go to Campus" in the e-Learning tab

  3. Register if you have not already done so

  4. Search COBIT or browse the catalogue

  5. Select COBIT Foundation Exam

  6. Order the exam

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