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Training Locations

Ottawa, Canada


185 Lyon Street North

Ottawa, Ontario, Canada

K1R 7Y4  

For questions regarding course registration and schedules, please call our Service Desk. Consult your confirmation letter for course location information for room number.


ITIL Expert Certified Accredited Trainer with at least 20 years of ITSM experience



Monday-Friday 8:30am-5:00pm

Dependent on holidays and availability 



Please review the Terms and Conditions



Morning and afternoon snacks, complimentary coffee, tea, and hot chocolate are provided daily. Preferred rates at nearby hotels. 



Underground parking is available.


Hotel Accommodations:

Please identify yourself as a Mountainview ITSM participant in order to qualify for a discounted rate. Rates are based on availability and are subject to change at the discretion of the hotel.

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1) The pricing quotes are valid for 7 days from the offer date. 2) Travel is the registrant's responsibility.  Mountainview assumes no responsibility for non-refundable travel arrangement losses resulting from course scheduling changes or cancellations.  3) Deadline for scheduling a classroom session is 4 weeks before the start date. Additional fees may apply if Mountainview agrees to waive this deadline.   4) Cancellation Policy: Unused portions of goods and services may be used towards other Mountainview training and services or may be transferred to another student (plus an administration fee).  The exam portion is 100% refundable (less an administration fee).  5)  Major credit cards, cheques, bank money transfers and Paypal accepted.  6)  Prices are subject to change at any time.  7) Exam requests must be received at least 5 business days prior to the exam date, otherwise an administration fee will be charged.

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