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Web Training Access Explanation

We recommend that the student finish each certification course as soon as possible.  No one wants the burden of studying more than they need for the exam.  For example if you study for a year then you will probably forget what you studied in the first week!!

However, unforeseen circumstances do occur (i.e. illness, work, etc.) so students can restart or extend the course at any time. 

Example A - Multiple course packages

If the student purchases the ITIL® Expert Pack and starts with Service Operation on January 1 but cannot finish for some reason then the student can pay a nominal fee to restart the course in December for 30 more days.

Example B - Multiple course packages

If the student purchases the ITIL® Expert Pack and starts with Service Operation on January 1 and passes the exam on Feb 15, then he can start the next course, lets say Service Transition, on September 1.  It does not have to be one right after the other.  The courses do not have to be taken consecutively.

Each course starts when you notify usWe never automatically start or schedule a course to start.

Please contact us and speak to trainer if you have any questions. 

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