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Mind Maps


A mind map is a diagram used to represent words, ideas, tasks, or other items linked to and arranged around a central key word or idea. Mind maps are used to generate, visualize, structure, and classify ideas, and as an aid in study, organization, problem solving, decision making, and writing.  Mountainview ITSM Process Mind Maps are used to study for the certification exam or as a reference at work.  The video illustrate the features.

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Interactive ITIL® Process Mind Maps

Process Mind Maps illustrate just one of the many learning methods we use to reinforce their knowledge.  Try the Interactive ITIL® Service Operation Process Mindmap below.  To navigate click and drag the map to reposition, use +/- or your scroll wheel to zoom in and out.


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