A mind map is a diagram used to represent words, ideas, tasks,
or other items linked to and arranged around a central key word or idea. Mind
maps are used to generate, visualize, structure, and classify ideas, and as an
aid in study, organization, problem solving, decision making, and writing.
Mountainview ITSM Process Mind Maps are used to study for the
certification exam or as a reference at work. The video illustrate the features.
