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They forge a
PDF Certificate: Click to see
a forgery, we found this forged PDF on the Internet. Always ask
for a Paper
Certificate and Pin.
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They are not
Accredited: They claim to be accredited on their website but they are
not. Their accreditation may have expired but they are still claiming
to be accredited and selling courses. Call the Exam Institute to verify.
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They offer
Course ONLY: Student is told to take the exam elsewhere. Training
materials cannot be assessed for effectively passing the exam by the
Accredited Courseware Provider.
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They offer Exam
ONLY: They tell the student to take the course elsewhere.
Accredited organizations must track a accredited trainers pass rate as past
of the Quality Management System (QMS). Because the exam is taken
elsewhere there is no way of determine the associated trainer.
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They do not
have ITIL® Expert Accredited Trainers:
It is a mandatory Accreditation requirement to use Accredited Trainers. They
hire anyone to deliver the course. They basically read the slides.
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They cannot
provide an ITIL® Expert
Accredited Trainer that can speak to you: All they use is sales
reps. They will tell you that a trainer is not available at this time.
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They do not
have revision
number on their courseware: It is a mandatory Accreditation
requirement to put the syllabus version
number in the Accredited Training material. Look
for the release number on the certification slides. This will tell you what
syllabus the ATO is using. If you don't see a version then it is
probably Grey Market. For example 3.11.5.4.32 means ITIL® Edition
2011, Syllabus 5.4, Serial number 32. This is a mandatory requirement
for any Accredited Training Organization.
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They accept
unverified Training
Confirmation Forms: Exam Institutes do not verify authenticity of training. They will accept forged Training Confirmation
form and give your the exam.
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They do not
offer a Paper
Certificate or Pin: Only Accredited organizations offer a Paper
Certificate that cannot be forged.