World-wide Accedited ITIL Training and CoursewareMountainview ITSM

World-wide Accredited Certification Training Courseware Licensing Consulting Audit

Training

  Venues   Courseware   References

 Sale   ITIL  PRINCE2  20000  27000  More


eLearning  Virtual  Classroom  Exam Only


License  Corporate


Free downloads  Accredited  Primers  Reviews  Trainers  Contacts  Search

Examination Options

All exams are controlled by the exam institute.  You have several options.  Option A is most reliable.

Option

A (default)

Click for details

B

Click for details

C

Click for details

D

Click for details

E

Click for details

F

Click for details

Exam Type

Web-based

Web-based

Web-based

Paper-based

via PDF

 

Paper-based

via Courier

Exam Center

Exam Proctor Type

The Proctor administers the exams to ensure student follows the rules (a.k.a. Invigilator, Supervisor)

Local Supervisor: Person appointed Student

Web-cam

Recorded

Proctor

Web-cam

Live

Proctor

Local Supervisor: Person appointed Student

Local Supervisor: Person appointed Student

TBD

Relative price

$

$+

$++

$$

$$$

$$$$

Any Location

TBD

Any Time

based on availability

TBD

Time extension for Non-native language

 

 

TBD

PDF Certificate included

TBD

Paper Certificate & Lapel Pin via post

Optional

Order from EI

Order from EI

Optional

Optional

TBD

Technical requirements for the exam

PC, Mac, iPad, Android, etc.

   

TBD

Web browser

   

TBD

Web camera

 

   

TBD

Internet Connection for the exam

   

TBD

If you only have Wireless LAN or WAN

   

TBD

Emailed Exam Instruction Package

 

TBD

 


 

OPTION A: WEB-BASED EXAM WITH A PERSON YOU APPOINT AS YOUR LOCAL EXAM SUPERVISOR (recommended)

THIS IS THE MOST EFFECTIVE AND EFFICIENT WAY TO TAKE THE EXAM. 

Exam can be restarted even after your PC crashes

  • Anytime - Anywhere in the world

  • Mountainview will arrange a web-based exam supplied by the Exam Institute

  • Student must register on-line for the exam

  • The Student must have a computer that supports a web-browser, i.e. Firefox or Internet Explorer

  • The Student must appoint a local person to act as a Local Exam Supervisor to administer the exam

    • The Supervisor can be a manager, business colleague or any other professional but cannot have a conflict of interest such as a relative

  • Your Supervisor must sign and submit a non-disclosure agreement (NDA)

  • Your Supervisor will receive the exam package via email from the Exam Institute and must follow the instructions

  • Your Supervisor must start the exam and follow the instructions such as no references

  • Your Supervisor must provide the student with their login name and password for the exam

  • The web-based exam will end automatically and display the Student's mark immediately in their browser

  • The Supervisor must verify compliance and completion of the exam

  • If the Student passes then a PDF certificate and Paper and Pin will be mail (if purchased)


OPTION B: WEB-BASED EXAM WITH WEB-CAM RECORDED PROCTOR

The option is recorded and reviewed by the Exam Institute.  Your results are released within 5-10 days.

 

NOT RECOMMENDED: For students with only wireless WAN or LAN because any disruption to web-cam transmission will cancel the exam - A VERY RELIABLE INTERNET CONNECTION MUST BE USED FOR THE WEB-CAM - a wired Ethernet connection should be used

 

Watch the video to understand the ease and convenience of a Web-Cam Proctored Exam via the Internet.  All you need is a PC, Mac, iPad or any device that supports a Web Browser and a Web-cam.

  • Mountainview will arrange the web-based exam supplied by the Exam Institute anywhere in the world

  • The Student will register for the exam on-line

  • A Web-cam Proctor will verify that the Student's computer supports:

    • A web-browser for the exam

    • A web-cam to visually monitor the student

    • A microphone to monitor and communicate with the student 

    • A broadband Internet connection

  • The Web-cam Proctor will give the credentials to the student to start the exam

  • After the exam is finished the Student's mark will appear in their browser

  • If the Student passes then a PDF certificate and Paper and Pin will be mail (if purchased)

  • NOTE:

    • An interruption to the network transmission is considered a security breach so your Internet connection must be robust - use a wired network

    • If the Web-cam is not operational then change to a Local Supervisor at no charge

    • Web-cam Proctors must be scheduled and are only available during specific times


OPTION C: WEB-BASED EXAM WITH WEB-CAM LIVE PROCTOR

The option is similar to the Recorded above.  However it is administered by a live person over a Web-cam.  Your results are released immediately rather than waiting for the Recording to be reviewed.

 

NOT RECOMMENDED: For students with only wireless WAN or LAN because any disruption to web-cam transmission will cancel the exam - A VERY RELIABLE INTERNET CONNECTION MUST BE USED FOR THE WEB-CAM - a wired Ethernet connection should be used

  • Mountainview will arrange the web-based exam supplied by the Exam Institute anywhere in the world

  • The Student will register for the exam on-line

  • A Web-cam Proctor will verify that the Student's computer supports:

    • A web-browser for the exam

    • A web-cam to visually monitor the student

    • A microphone to monitor and communicate with the student 

    • A broadband Internet connection

  • The Web-cam Proctor will give the credentials to the student to start the exam

  • After the exam is finished the Student's mark will appear in their browser

  • If the Student passes then a PDF certificate and Paper and Pin will be mail (if purchased)

  • NOTE:

    • An interruption to the network transmission is considered a security breach so your Internet connection must be robust - use a wired network

    • If the Web-cam is not operational then change to a Local Supervisor at no charge

    • Web-cam Proctors must be scheduled and are only available during specific times


OPTION D: PAPER EXAM (EMAILED PDF) WITH LOCAL SUPERVISOR

  • Mountainview will arrange a web-based exam supplied by the Exam Institute at anywhere in the world

  • Student registers for the exam on-line or using the attendee list

  • The Student must appoint a local person to act as a Local Exam Supervisor to administer the exam - the Local Exam Supervisor can be a manager, business colleague or any other profession but cannot have a conflict of interest such as a relative

  • Your Local Exam Supervisor must sign and submit a non-disclosure agreement (NDA) and a Shredding Agreement to destroy the exam material

  • The Exam Institute will email the instructions to the Local Exam Supervisor

  • The Local Exam Supervisor must follow the instructions and print the paper exam, answer sheet and attendance sheet

  • The Local Exam Supervisor must start the exam and follow the instructions from the Exam Institute, such as closed book

  • The Local Exam Supervisor will terminate the exam according to the instructions

  • After the exam the Local Exam Supervisor must collect all of the papers and scan and email it back to the Exam Institute or courier it to a Regional Office

  • The Supervisor must verify compliance and completion of the exam

  • If the Student passes then a PDF certificate and Paper and Pin will be mail (if purchased)


OPTION E: PAPER EXAM (COURIERED) WITH LOCAL SUPERVISOR

  • Mountainview will arrange a web-based exam supplied by the Exam Institute at anywhere in the world

  • Student registers for the exam on-line or using the attendee list

  • The Student must appoint a local person to act as a Local Exam Supervisor to administer the exam - the Local Exam Supervisor can be a manager, business colleague or any other profession but cannot have a conflict of interest such as a relative

  • Your Local Exam Supervisor must sign and submit a non-disclosure agreement (NDA) and a Shredding Agreement to destroy the exam material

  • The Exam Institute will ship the paper exam documents using a courier service to the Local Exam Supervisor

  • The Local Exam Supervisor must follow the instructions and print the paper exam, answer sheet and attendance sheet

  • The Local Exam Supervisor must start the exam and follow the instructions from the Exam Institute, such as closed book

  • The Local Exam Supervisor will terminate the exam according to the instructions

  • After the exam the Local Exam Supervisor must collect all of the papers and scan and email it back to the Exam Institute or courier it to a Regional Office

  • The Supervisor must verify compliance and completion of the exam

  • If the Student passes then a PDF certificate and Paper and Pin will be mail (if purchased)


Option F: WORLD-WIDE TESTING CENTER

  • The student can take the exam at a World-wide Testing Center

  • If you prefer you can write the on-line exam immediately instead of going to a testing center click here for details

  • Any Foundation exam can be handles this way

    • Hundreds of world-wide Test Centers are available

    • The Student must contact the Testing Center directly to pay for and schedule the exam

  • For exams beyond the Foundation Level contact us for details


Exams can be written in multiple languages

  • Chinese

  • Czech

  • Danish

  • Dutch

  • English

  • Finnish

  • French

  • German

  • Hungarian

  • Italian

  • Japanese

  • Korean

  • Latin American Spanish

  • Polish

  • Portuguese

  • Romanian

  • Russian

  • Spanish

  • Swedish

  • Vietnamese

Contact us if you do not see your language and we will check.  NOTE: not all languages are available for all exams.


Evidence of Training

The student may request Evidence of Training and take the exam directly with the Exam Institute or Exam Center.  Contact us for details.


Terms and conditions may change at any time as dictated by the Exam Institute. 

As an ATO we are audited by the Exam Institute to ensure quality (click here for accreditation details). 

 

World-wide Accedited ITIL Training and Courseware

Contact us   Accreditation   About us   Partners   Consultancy   Careers   Alumni   Mobile

Service Desk

   USA:   +1.718.618.9983

   Canada/Worldwide: +1.613.596.5170

   Hours:    M-F  9-5   UTC/GMT-5: USA EST

   eMail:   info@mountainview-itsm.com

   Skype:   mountainview-itsm.com

   Click here for more contact information

 

Mountainview ITSM 1992-2016

Trademarks and Terms & Conditions of Use

No part of this website may be reproduced in any form without the written permission of both the Mountainview and AXELOS Limited. Permission can be requested at Mountainview and licensing@AXELOS.com.

ITIL EXIN Accredited

TwitterGoogle +1StumbleuponFacebook LikeLinkedinPinterest

AXELOS Partner