All exams are controlled by the exam
institutes. Below you will find EXIN and
PeopleCert options. Note ITIL is only with
PeopleCert. Contact us if you have any
questions.
As per the exam regulations guidelines
PeopleCert only allows the following options for exam invigilation:
Local
Proctoring at your location
Locally, for both
computer and paper-based exams, by an approved invigilator
Invigilators must
be recruited, trained, appointed and evaluated by
Mountainview as well as independent and having no conflict
of interest with invigilating exams for specific candidates
Remote
Proctoring
Remotely, by our
dedicated Online Exams Centre
Remote proctoring by
the AO (candidate and invigilator not being physically
present in the exam room and not having any visual contact)
or self-invigilation is not allowed
OPTION
A: WEB-BASED EXAM WITH A PERSON YOU APPOINT
AS YOUR LOCAL
EXAM SUPERVISOR (recommended)
THIS IS THE MOST
RELIABLE, EFFECTIVE AND EFFICIENT WAY TO
TAKE THE EXAM.
Exam can be restarted even
if
your PC crashes
OPTION
B: WEB-BASED EXAM WITH WEB-CAM LIVE PROCTOR
This is administered by a live person
over a Web-cam. Your results are
released immediately rather than waiting for the Recording to be
reviewed.
NOT RECOMMENDED:
For students with Wireless WAN or LAN (Wifi) because any
disruption to web-cam transmission will terminate the exam - A VERY RELIABLE INTERNET
CONNECTION MUST BE USED FOR THE WEB-CAM - a wired Ethernet
connection should be used
OPTION
C: EXIN ONLY WEB-BASED EXAM WITH WEB-CAM RECORDED PROCTOR
EXIN ONLY
The
option is recorded and reviewed by the Exam Institute. Your
results are released within 5-10 days.
NOT RECOMMENDED:
For students with Wireless WAN or LAN (Wifi) because any
disruption to web-cam transmission will terminate the exam - A VERY RELIABLE INTERNET
CONNECTION MUST BE USED FOR THE WEB-CAM - a wired Ethernet
connection should be used
Watch the video to
understand the ease and convenience of a Web-Cam Proctored Exam via
the Internet. All you need is a PC, Mac, iPad or any device
that supports a Web Browser and a Web-cam.
Mountainview will arrange the web-based exam supplied by the Exam
Institute anywhere in the world
The Student
will register for the exam
on-line
A
Web-cam Proctor will verify that the Student's computer
supports:
A web-browser
for the exam
A
web-cam to visually monitor the student
A
microphone to monitor and communicate with the student
A
broadband Internet connection
The
Web-cam Proctor will give the credentials to the student to
start the exam
After
the
exam is finished the
Student's mark will appear in their browser
If the
Student passes then a
PDF certificate and Paper and Pin will be mail (if purchased)
NOTE:
An
interruption to the network transmission is considered a
security breach so your Internet connection must be robust - use
a wired network
If the
Web-cam is not operational then change to a Local Supervisor at no charge
Web-cam
Proctors must be scheduled and are only available during specific times
OPTION
D: PAPER EXAM (EMAILED PDF) WITH LOCAL SUPERVISOR
OPTION
E: EXIN ONLY PAPER EXAM (COURIERED) WITH LOCAL SUPERVISOR
Mountainview will arrange a web-based exam supplied by the Exam
Institute at anywhere in the world
Student registers for the exam on-line or using the attendee
list
The
Student must appoint a local person to act as a Local Exam
Supervisor to administer the exam - the Local Exam Supervisor
can be a manager, business colleague or any other profession but
cannot have a conflict of interest such as a relative
Your
Local Exam Supervisor must sign and submit a non-disclosure
agreement (NDA) and a Shredding Agreement to destroy the exam
material
The
Exam Institute will ship the paper exam documents using a
courier service to the Local Exam Supervisor
The
Local Exam Supervisor must follow the instructions and print the
paper exam, answer sheet and attendance sheet
The
Local Exam Supervisor must start the exam and follow the
instructions from the Exam Institute, such as closed book
The
Local Exam Supervisor will terminate the exam according to the
instructions
After
the exam the Local Exam Supervisor must collect all of the
papers and scan and email it back to the Exam Institute or
courier it to a Regional Office
The
Supervisor must verify compliance and completion of the exam
If the
Student passes then a PDF certificate and Paper and Pin will be
mail (if purchased)
Option F:
WORLD-WIDE TESTING CENTER
The student can take the exam at a World-wide Testing Center
If you
prefer you can write the on-line exam immediately instead of
going to a testing center click here for details
Any
Foundation exam can be handles this way
Hundreds of world-wide Test Centers are available
The
Student must contact the Testing Center directly to pay for and schedule the
exam
For exams beyond the Foundation Level contact
us for details
Exams can be written in multiple languages
Chinese
Czech
Danish
Dutch
English
Finnish
French
German
Hungarian
Italian
Japanese
Korean
Latin
American Spanish
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
Vietnamese
Contact usif you
do not see your language and we will check. NOTE: not all
languages are available for all exams.
Evidence
of Training
The
student may request Evidence of Training for an additional fee and take the exam
directly with the Exam Institute or Exam Center. Contact us
for details.
Terms
and conditions may change at any time as dictated by the Exam
Institute.
No part of this website may be reproduced in any form without the
written permission of both Mountainview and AXELOS Limited. Permission
can be requested at info@mountainview-itsm.com and licensing@AXELOS.com.
Computer-based
Exam
Paper-based
Exam 
Local Exam
Invigilator
Web-cam Proctor
- Live Online 
